A job may be considered suitable if. What kind of work is considered suitable for the unemployed? Can they not be recognized as unemployed?

  • Concept, subject, method and system of labor law
    • The concept of the right to work in its historical development
    • Regulation of labor at various stages of social development
      • Regulation of labor at various stages of social development - page 2
      • Regulation of labor at various stages of social development - page 3
    • The concept of labor law as a branch of law
    • Subject of labor law
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      • The Constitution of the Russian Federation in the system of sources of labor law - page 2
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    • Regulatory legal acts of local government bodies
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    • Correlation of general, inter-industry, sectoral and intra-industry principles
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  • Subjects of labor law
    • The concept of subjects of labor law
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    • Citizens as subjects of labor law
      • Citizens as subjects of labor law - page 2
    • Employers as subjects of labor law
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  • Labor Relations
    • System of relations in labor law
    • Concept, content and subjects of labor relations
      • Concept, content and subjects of the labor relationship - page 2
      • Concept, content and subjects of the labor relationship - page 3
    • The difference between the labor relationship and other relationships that arise when using labor
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  • Collective agreements and agreements
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      • Principles of concluding and developing collective agreements and agreements - page 2
    • Registration of powers during collective bargaining
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    • The concept of a collective agreement, its parties and executing entities
      • The concept of a collective agreement, its parties and executing entities - page 2
    • The procedure for concluding and validity of a collective agreement
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    • Russian tripartite commission for the regulation of social and labor relations: formation procedure and main areas of activity
      • Russian tripartite commission for the regulation of social and labor relations: formation procedure and main areas of activity - page 2
      • Russian Tripartite Commission for the Regulation of Social and Labor Relations: formation procedure and main areas of activity - page 3
      • Russian Tripartite Commission for the Regulation of Social and Labor Relations: formation procedure and main areas of activity - page 4
    • Structure and content of agreements
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    • Correlation of legislation with the provisions of collective agreements and agreements
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    • Responsibility for violation of legislation on collective agreements and agreements
  • Employment and employment
    • General characteristics of employment legislation
    • The concept of employment and busy citizens
      • The concept of employment and busy citizens - page 2
    • The concept of an unemployed citizen
      • The concept of an unemployed citizen - page 2
    • Legal status of an unemployed citizen
    • Concept of suitable job
    • Procedure and terms for payment of unemployment benefits
      • Procedure and terms for payment of unemployment benefits - page 2
    • Vocational training, retraining and advanced training of unemployed citizens
    • Rights and responsibilities of employment service bodies in the field of labor
    • Promoting employment of citizens in need of special social protection
    • Public works concept
    • The concept of mass dismissal and its legal consequences

Concept of suitable job

In paragraph 1 of Art. 4 of the Law of the Russian Federation “On Employment of the Population in the Russian Federation” gives the concept of suitable work. Suitable work is considered to be such work, including temporary work, which corresponds to the professional suitability of the employee, taking into account the level of his professional training, the conditions of the last place of work (with the exception of paid public works), health, and transport accessibility.

In accordance with paragraph 4 of Art. 4 of the Law of the Russian Federation “On Employment of the Population in the Russian Federation”, work cannot be considered suitable if:

  1. it is associated with a change of residence without the consent of the citizen
  2. working conditions do not comply with labor safety standards and regulations
  3. the proposed earnings are lower than the average earnings of a citizen calculated for the last three months at the last place of work, except for cases where the average monthly earnings of a citizen exceeded the subsistence level of the working-age population in the corresponding constituent entity of the Russian Federation

The above allows us to highlight the following circumstances, the proof of which allows us to recognize the job offered to the citizen as suitable. Firstly, such a circumstance is the provision of a citizen with a job that corresponds to the professional suitability of the citizen, taking into account the level of his professional training.

That is, when providing a job to a citizen, the profession he or she has, as well as the skills to work in this profession, must be taken into account. When providing a suitable job, the professional skills of the citizen acquired at the last place of work are also taken into account.

Secondly, the proposed job must comply with the conditions of the last place of work. In this regard, when offering a suitable job, the profession, position, specialty at the last place of work, the amount of wages received in an amount not exceeding the subsistence level in the territory of the corresponding constituent entity of the Russian Federation must be taken into account.

An exception has been made to this rule for the performance of public works, in which citizens can be involved without taking into account the conditions of their last place of work. Thirdly, the circumstance characterizing the legal concept of suitable work is the compliance of the citizen’s health status with the proposed conditions for future work.

A job that is contraindicated for a citizen for health reasons cannot be considered suitable. Fourthly, a circumstance included in the legal concept of suitable work is the transport accessibility of the workplace offered to the citizen. The workplace that is offered to a citizen as a suitable job must be located in the same locality.

Providing a job in another locality is associated with a change of residence. Therefore, the provision of work in another locality can be considered suitable work only with the consent of the citizen. Such consent must be expressed in simple written form. Within a populated area, the maximum distance of a suitable job from a citizen’s place of residence is determined by the relevant local government body, taking into account the development of the public transport network in the area.

If the distance of the proposed work from the citizen’s place of residence exceeds the standards established by the local government body, such work cannot be considered suitable. Fifthly, the circumstance characterizing the legal concept of “suitable work” is the compliance of the working conditions for the work offered to the citizen with the current labor protection requirements.

Proof of the above circumstances allows us to conclude that the job offered to the citizen is suitable for him. If a dispute arises between a citizen and an employment service agency regarding a job offered to a citizen, the obligation to prove the listed circumstances lies with the representatives of the relevant employment service agency.

An exception has been made to the considered rules for recognizing work as suitable. In accordance with paragraph 3 of Art. 4 of the Law of the Russian Federation "On Employment of the Population in the Russian Federation" paid work, including temporary work and public works, requiring or not requiring (taking into account the age and other characteristics of citizens) preliminary training, meeting the requirements of current legislation, is suitable for the following citizens:

1) those seeking work for the first time (who have not previously worked), who do not have a profession (specialty), who were fired more than once during one year preceding the start of unemployment, for violation of labor discipline and other guilty actions provided for by the legislation of the Russian Federation, who were engaged in entrepreneurial activities, who are trying to resume work after a long (more than one year) break, as well as those sent by the employment service for training and expelled for guilty actions;

2) those who refused to improve (restore) their qualifications in their existing profession (specialty); obtain a related profession or undergo retraining after the end of the initial (12-month) period of unemployment;

3) registered with the employment service for more than 18 months, as well as those who have not worked for more than three years;

4) those who contacted the employment service after the end of seasonal work. However, the work offered to the listed citizens must comply with the requirements of the current labor legislation, as well as their state of health.

The work he offers cannot be considered suitable if it is contraindicated for health reasons. To be considered suitable, the work offered to the listed citizens must meet the established requirements for transport accessibility.

However, when providing the listed citizens with suitable work, their professional skills, as well as the conditions of their last place of work, are not taken into account. Obviously, the question arises about the compliance of the listed restrictions on the rights of citizens with the requirements of Art. 19, 55 of the Constitution of the Russian Federation, the decision of which falls within the jurisdiction of the Constitutional Court of the Russian Federation.

1. Such work is considered suitable, including work of a temporary nature, which corresponds to the professional suitability of the employee, taking into account the level of his qualifications, the conditions of the last place of work (service), with the exception of paid public works, as well as the state of health, transport accessibility of the workplace.

2. The maximum distance of suitable work from the place of residence of the unemployed is determined by the employment service authorities, taking into account the development of the public transport network in the given area.

3. Paid work, including temporary work and public works, requiring or not requiring (taking into account age and other characteristics of citizens) preliminary training, meeting the requirements of labor legislation and other regulatory legal acts containing labor law norms (hereinafter referred to as labor legislation), considered suitable for citizens:

  • those looking for work for the first time (who have not previously worked) and who do not have qualifications; dismissed more than once within one year preceding the start of unemployment, for violation of labor discipline or other guilty actions provided for by the legislation of the Russian Federation; those who have ceased individual entrepreneurial activity or left the members of a peasant (farm) enterprise in the manner established by the legislation of the Russian Federation; those seeking to resume work after a long (more than one year) break, as well as those sent by the employment service for training and expelled for guilty actions;
  • those who refused to undergo vocational training or receive additional vocational education after the end of the established period for paying unemployment benefits;
  • registered with the employment service for more than 12 months, as well as those who have not worked for more than three years;

who applied to the employment service after the end of seasonal work.

  • it is associated with a change of residence without the consent of the citizen;
  • working conditions do not comply with labor protection rules and regulations;

the proposed earnings are lower than the average earnings of a citizen calculated over the last three months at the last place of work (service). This provision does not apply to citizens whose average monthly earnings exceeded the subsistence minimum for the working population (hereinafter referred to as the subsistence minimum), calculated in a constituent entity of the Russian Federation in the prescribed manner. In this case, a job cannot be considered suitable if the salary offered is below the subsistence level calculated in the constituent entity of the Russian Federation in the prescribed manner.

Section 4 of the Employment Act defines suitable and unsuitable work. In accordance with Article 4, suitable work must correspond to the professional suitability of the worker, his state of health, transport accessibility of the workplace and the conditions of the last place of work. Based on Article 4, work is considered unsuitable if it involves a change of place of residence without the consent of the citizen, working conditions do not meet standards, and the salary is less than average compared to earnings at the last place of work.

Meets your professional suitability - that is, takes into account your professional training, skills that are confirmed by an educational document (diploma, certificate), your work experience, level of qualifications (rank, class, category) that will allow you to perform the work correctly and in a timely manner;
meets the conditions of your last place of work (service) (except for paid public works) - that is, you cannot be offered worse working conditions, this particularly applies to wages, which cannot be lower than the average earnings calculated for the last 3 months according to the last place of work of citizens. However, if your average monthly earnings exceeded the subsistence level of the working-age population calculated in a constituent entity of the Russian Federation, a job cannot be considered suitable if the offered earnings are lower than the subsistence minimum calculated in a constituent entity of the Russian Federation in the prescribed manner;
corresponds to your state of health;
meets the requirements for transport accessibility of the workplace - that is, the maximum distance of the relevant work from the place where you live (transport accessibility is determined by local governments at your place of residence).

If you are disabled and want to use this special status in relations with the employment service), then when registering as unemployed to find a suitable job, in addition to the standard list of documents, you must submit an individual rehabilitation program for a disabled person containing a conclusion on the recommended nature and working conditions .

If there is no job that matches your professional qualifications, you can wait during the entire initial period of unemployment for an offer from the employment service regarding a vacancy that suits you, while enjoying the right to receive unemployment benefits.

However, you have the right to agree to perform work that is different in nature from your previous work, as well as work that requires a lower level of qualifications. You can also agree to community service, advanced training, and retraining.

As for the transport accessibility of the workplace, you can find out the requirements for it from the employment service authority at your place of residence, since they are established by the employment service authority based on the maximum distance of a suitable job from the place of residence of the unemployed, taking into account the development of the public transport network in this particular area .

IMPORTANT: Some categories of citizens may be offered as suitable any (!) paid work (both permanent and temporary, including public works), taking into account your age and other characteristics, which may or may not require you to have prior training.

In what cases is this possible?

You are looking for a job for the first time (you haven’t worked before) and do not have a specialty (profession);
You were fired for violation of labor discipline or other guilty actions provided for by the labor legislation of the Russian Federation more than 1 time during the year that preceded the period of your unemployment;
You have ceased individual entrepreneurial activity (activity as an individual entrepreneur) or left the members of a peasant (farm) enterprise;
You want to resume your work activity after a long (more than 1 year) break;
You were sent by the employment service for training and were expelled for guilty actions;
You refused to improve or restore your existing qualifications in your profession, refused to acquire a related profession or undergo retraining after the end of the established period of time during which you were paid unemployment benefits;
You have been registered with the employment service for more than 12 months or have not worked for more than 3 years;
You contacted the employment service after the end of seasonal work.
At the same time, do not forget that “any work” does not mean work that does not comply with the requirements of labor legislation.
For those who already have work experience, you will be offered work on a different principle.

When selecting a job for you, employment service specialists will take into account your qualifications. And if you have several professions, then the search is carried out for each of them. Preference will be given to one of your professions or specialties in which you worked immediately before contacting the employment service. When offering you vacancies, the employment service should strive to take into account your wishes.

Please note that the job will not be suitable if:

The proposed job requires a change of your place of residence, but you do not agree to this;
the working conditions offered to you do not comply with the rules and regulations on labor protection (for example, the requirements of Chapters 34, 36 of the Labor Code of the Russian Federation);
The salary offered to you is lower than the average salary that you received over the last three months at your last place of work (service).

IMPORTANT: A job cannot be considered unsuitable on the latter basis if your average monthly earnings were above the subsistence level in the constituent entity of the Russian Federation where you live. The job offered to you cannot be suitable if the earnings for it are below the subsistence level in your constituent entity of the Russian Federation.

The material has been updated as part of the project “Labor Rights for All”: Know and Protect Your Rights in Crisis Situations.” The project is being implemented using a grant from the President of the Russian Federation for the development of civil society provided by the Presidential Grants Fund.


Answered by Tatyana IVANOVA, head of the department of the Novocheboksarsk Employment Center.

Which job is considered suitable for an unemployed person and which is considered unsuitable?
Marina ROZHKOVA.
In paragraph 1 of Art. 4 of the Law on Employment, suitable work is considered to be such work, including temporary work, which corresponds to the professional suitability of the employee, taking into account the level of his professional training, the conditions of the last place of work (with the exception of paid public works), health status, and transport accessibility of the workplace.
The criterion for professional suitability is the level of professional training, which is confirmed by a diploma (certificate) of an educational institution or courses.
Previous work is assessed based on the latest entries in the work book. If a citizen has several professions, then a job search is carried out for each of them. In this case, preference is given to the profession in which he worked before dismissal.
When selecting a job, the average salary at the last place of work is taken into account. A job cannot be considered suitable if the proposed salary is lower than the average salary of a citizen calculated over the last three months at the last place of work. This provision does not apply to citizens whose average monthly earnings exceeded the subsistence minimum for the working population (hereinafter referred to as the subsistence minimum), calculated in a constituent entity of the Russian Federation in the prescribed manner. In this case, a job cannot be considered suitable if the salary offered is below the subsistence level calculated in the constituent entity of the Russian Federation in the prescribed manner. Currently, the cost of living in the Chuvash Republic is 4,586 rubles.
The ability to perform work taking into account the state of health is considered in relation to a specific person. The state of health is determined by the conclusion of a clinical expert commission or for disabled people by an individual program of professional rehabilitation developed by the Bureau of Medical and Social Expertise.
Transport accessibility of a workplace involves taking into account factors such as the remoteness of the organization, public transport routes, and the length of time spent on the road.
An exception to the general rule for selecting suitable work is provided for in paragraph 3 of Art. 4 of the Law on Employment. For the following categories of citizens, paid work is suitable (including temporary work and related to public works), which requires or does not require (taking into account the age and other characteristics of citizens) preliminary training:
- for those looking for work for the first time (who have not previously worked) and at the same time do not have a profession (specialty);
- dismissed more than once within one year preceding the start of unemployment, for violation of labor discipline or other guilty actions provided for by the legislation of the Russian Federation;
— those who have ceased individual entrepreneurial activity in the manner prescribed by the legislation of the Russian Federation;
— those seeking to resume work after a long (more than one year) break;
- those sent by the employment service for training and expelled for guilty actions;
- those who refused to improve their qualifications in their existing profession (specialty), acquire a related profession or undergo retraining after the end of the first period of payment of unemployment benefits;
— registered with the employment service for more than 18 months;
- those who have not worked for more than three years;
— those who contacted the employment service after the end of seasonal work.

Who sets the maximum and minimum unemployment benefits?
Vladimir P.

The amounts of the minimum and maximum unemployment benefits are determined annually by a decree of the Government of the Russian Federation. For 2009, the minimum amount of unemployment benefits was set at 850 rubles, the maximum - 4900 rubles.

Article 4 of the Law establishes the criteria for suitable work, which, if possible, is offered by employment authorities to the unemployed from the moment of their initial registration. It should be borne in mind that these criteria are different for certain categories of unemployed citizens, while the criteria for unsuitable work are the same for everyone without exception.

So, in accordance with paragraph 3 of Art. 4 of the Law, any paid work (including temporary work and public works) that meets the requirements of labor legislation, is suitable For:

First-time job seekers (who have not previously worked) and do not have a profession (specialty);

Dismissed more than once within one year preceding the start of unemployment, for violation of labor discipline and other guilty actions provided for by the labor legislation of the Russian Federation;

Previously engaged in entrepreneurial activity, seeking to resume work after a long (more than one year) break, as well as those sent by the employment service for training and expelled for guilty actions;

Those who refused to improve (restore) their qualifications in their existing profession (specialty), acquire a related profession or undergo retraining after the end of the initial (12-month) period of unemployment;

Registered with employment authorities for over 18 months;

Unemployed for more than 3 years;

Those who contacted employment authorities at the end of seasonal work.

For all other unemployed people, the offered work (including temporary work) is recognized suitable, if it corresponds to the professional suitability of the employee, taking into account the level of his professional training, the conditions of the last place of work (with the exception of paid public works), health status, transport accessibility of the workplace (determined by the local government). At the same time, work should be regarded as inappropriate, If:

1) it is associated with a change of residence without the consent of the citizen;

2) working conditions do not comply with labor safety rules and regulations;

3) the proposed salary is less than:

The average earnings of a citizen, calculated over the last 3 months at the last place of work, provided that this earnings did not exceed the subsistence level of the working-age population, calculated in the constituent entity of the Russian Federation;

The subsistence level of the working-age population calculated in a constituent entity of the Russian Federation, if the average earnings of a citizen at his last place of work exceeded the subsistence level.

Forms of employment of citizens and the procedure for registering the unemployed

The following are distinguished: forms of employment of citizens:

1) direct (independent) contact with the employer regarding work (see section 7);

2)contacting a mediator, to government agencies on employment issues - territorial bodies of the Ministry of Labor of Russia at the place of residence or to non-governmental organizations to promote employment of the population that have licenses for the corresponding type of activity.

As stated earlier, the registration of unemployed citizens, their re-registration and deregistration with state employment authorities are carried out in accordance with the Law of the Russian Federation of April 19, 1991 and the Procedure approved by the Decree of the Government of the Russian Federation of April 22, 1997 No. 458.

Based on the requirements of the listed regulatory legal acts, the established procedure for registering unemployed citizens can be roughly divided into the following stages:

Stage 1. Citizens contact the employment authorities at their place of residence for initial registration. Citizens without work and income have the right to contact employment authorities at any time for their employment. It is only necessary to make a reservation that laid-off workers who have lost their jobs in connection with the implementation at an enterprise, institution, of organizing measures to reduce the number or staff of workers (that is, dismissed under clause 1 of Article 33 of the Labor Code of the Russian Federation), in advance, within two weeks after dismissal , must contact these authorities if they subsequently expect to receive average earnings for the 3rd month, during which they were not employed (clause 3 of Article 40 3 of the Labor Code of the Russian Federation).

Citizens who apply to employment authorities undergo initial registration with the following data of the applicant recorded in the registration documents of these authorities:

Last name, first name and patronymic;

Residence addresses;

Age;

Education;

Specialties (professions);

Attitudes towards employment;

Reasons for contacting;

A summary of the information provided (service provided) on the issue of interest.

During the initial registration process, state employment authorities provide citizens with free information about: the state of the labor market in the relevant territory; availability of vacancies; pay and other working conditions; opportunities for professional training, retraining and advanced training; the procedure and conditions for subsequent registration of the unemployed; rights and responsibilities in the field of employment and protection against unemployment.

In accordance with the changes made to the Procedure for registering unemployed citizens by Decree of the Government of the Russian Federation of November 5, 1999 No. 1230, in certain regions classified as territories with a tense situation in the labor market, registration of unemployed citizens is carried out in a simplified manner, without them undergoing initial registration .

Stage 2. Contacting the employment authorities at the place of residence to register an unemployed citizen in order to find a suitable job. Registration of an unemployed citizen is carried out from the day of his personal application with the provision of all necessary documents:

1) passport or other identity document;

2) work book or other documents confirming work experience;

3) documents certifying professional qualifications;

4) an individual rehabilitation program for a disabled person, a work recommendation or an opinion on the recommended nature and conditions of work (provided only by disabled people);

5) a document on education (along with a passport, it is presented only by a person seeking work for the first time, who does not have a profession or specialty);

6) certificates of average earnings (income, salary) for the last three months at the last place of work (service).

Within 10 days from the date of this registration, the employment authorities offer the applicant, if possible, two options for suitable work, including temporary work, and in the absence of suitable work, he may be asked to participate in public works (with his consent) or undergo free vocational training (retraining), advanced training.

At the same time, an unemployed citizen looking for work for the first time (who has not previously worked) and who does not have a profession (specialty) is offered two options for obtaining vocational training or paid work (including temporary work and public works).

At the same time, a citizen cannot be offered the same job (vocational training in the same profession, specialty) twice. All offers of suitable work, issued directions for vocational training and other necessary information are indicated in the personal file, which is issued for each unemployed person.

Stage 3. Registration of an unemployed citizen as an unemployed person. No later than 11 calendar days from the date of registration of a citizen in order to find a suitable job, employment authorities make a decision to recognize and register him as unemployed. These are recognized as able-bodied citizens who do not have work and earnings (income), registered in order to find a suitable job and meet the other requirements listed above (see the concept of unemployed citizens).

At the same time, payments of severance pay and retained average earnings to citizens dismissed from an organization (military service) regardless of the organizational, legal form and form of ownership due to its liquidation, reduction of staff or number of employees are not taken into account as earnings.

At the same time, the employment authorities decide to pay the unemployed citizen unemployment benefits.

For this registration, citizens submit the documents listed in stage 2.

In case of refusal to register as unemployed, a citizen has the right to re-apply to the employment authorities after 1 month. The citizen is notified orally or in writing about the refusal to recognize him as unemployed and about the reasons for this decision, with a note about this in his personal file.

Stage 4. Re-registration of an unemployed citizen. To re-register, unemployed citizens are required to appear within the time limits established by the employment authorities, but at least twice a month, and in regions classified as territories with a tense situation in the labor market - at least once a month (in accordance with the changes made to The procedure for registering unemployed citizens by Decree of the Government of the Russian Federation of November 5, 1999 No. 1230). At the same time, they present the documents mentioned in stage 2.

Re-registration of an unemployed citizen is carried out by noting the deadlines for his appearance at these authorities in his personal file. At each visit, the employment authorities, if possible, offer the unemployed a job suitable for him and, together with a referral (recommendation), send him to the employer for hiring purposes. When hiring a citizen referred by the employment service, the employer within 5 days returns the referral to this service indicating the day the citizen was hired. In the event of a refusal to hire such a citizen, the employer makes a note in the direction of the employment authorities about the day of his appearance and the reason for the refusal to hire and returns the direction to the unemployed person.

Unemployed citizens are obliged to actively promote their employment, comply with the procedure and conditions for registration and re-registration, and inform employment authorities about their actions to independently search for work and find employment, including temporary work.

By decision of the employment authorities, an unemployed citizen may be deregistered in the following cases:

a) recognition of him as employed in accordance with the law;

b) undergoing professional training, advanced training or retraining at the direction of employment authorities with the payment of a stipend;

c) failure to appear without good reason within 10 days from the date of his registration in order to search for a suitable job at the employment authorities to offer him a suitable job, as well as failure to appear within the period established by the employment authorities for registering him as unemployed;

d) long-term (more than one month) failure to appear at the employment authorities without good reason;

e) moving to another area;

f) establishing abuses on the part of a citizen (concealing earnings or income), providing documents containing deliberately false information, as well as providing other false data for recognition as unemployed, etc.;

g) conviction to punishment in the form of imprisonment;

h) appointment of an old-age or long-service pension in accordance with the pension legislation of the Russian Federation.

If an unemployed citizen appears for re-registration in a state of intoxication caused by the use of alcohol, drugs or other intoxicating substances, the fact of intoxication is established by employees of the employment agency and confirmed by a report drawn up by them (indicating the date, place and time of its preparation). If necessary, the fact of intoxication can be established by conducting a “Medical examination and confirmed by the appropriate conclusion (in accordance with the changes made to the Procedure for registering unemployed citizens by Decree of the Government of the Russian Federation of November 5, 1999 No. 1230). The consequence of establishing this fact may be the suspension of payment of unemployment benefits to the unemployed.

It should be noted that in accordance with the Law of the Russian Federation of April 19, 1991 “On Employment in the Russian Federation,” only state employment authorities are obliged to provide social support to unemployed citizens.

Social support measures for unemployed citizens

This Law provides for the following social support measures for the unemployed:

Payment of unemployment benefits or scholarships during the period of professional training (advanced training, retraining);

Referral to paid public works;

Payment for the period of temporary incapacity for work of the unemployed;

Payment for maternity leave;

Compensation for costs associated with moving to another location for employment;

Providing material and other assistance (subsidies for the use of preschool institutions, residential premises, utilities, public transport, health care and public catering services).